White Leaf Support provides care for adults with learning disabilities, autism and mental health needs across multiple services in Buckinghamshire. Their entire model is built around a clear mission: helping people live more independent, fulfilled lives, in a way that is meaningful to them.
For White Leaf Support, outcomes and goals are a vital part of care planning. Every decision, every support session, every conversation is shaped by what the individual wants to achieve and the steps it will take to get there.
Delivering this consistently across services, however, requires more than good intentions. It requires a system that connects care plans, risk assessments and goals into a single, coherent picture, and that reflects the complexity of supporting people with learning disabilities and mental health needs.
The goals capability offered by Log my Care was a key reason why we switched, as it aligned to our needs as a business.
— Sue Green, Head of Care & Support
The team’s outcomes-driven philosophy comes to life in the story of one individual they support. When Sue Green and her team first met him, he had been in hospital for 10 years. His first question was simple:
When can I move in and when can I get a job? I want a normal life.
— The individual White Leaf Support began working with
At that point, even the basics were a challenge. Cooking, in particular, was a real risk as he would forget a pan on the stove and set off fire alarms. Together, the team used Log my Care’s Goals and Outcomes feature to break his ambitions down into manageable, evidenced steps.
He completed a cooking and food hygiene course. He learned to manage his finances. He began buying ingredients and preparing his own meals safely. Each milestone was recorded, reviewed and built upon, with staff working from the same up-to-date plan no matter who was on shift.
After 18 months in residential care, he moved into supported living. From there, he went to college, started volunteering, and eventually secured a paid job. Today, he works, lives with significantly lower support, cooks for himself, and has even written a book while completing further education.
This is what outcomes-driven care looks like in practice.
By bringing care plans, risk assessments and goals into one platform, Log my Care gave the team a connected view of every individual and every service. Frontline staff and managers now work from the same consistent information, which means progress is captured the moment it happens and support stays joined up.
Before Log my Care, it felt like walking through life with a blindfold on. Now we have complete visibility across our services.
— Sue Green, Head of Care & Support
That visibility has also strengthened how White Leaf evidences impact externally. Services have been rated Excellent by the Local Authority, with the way Log my Care presents and evidences data highlighted as a key factor.
The clearest measure of impact is in the lives of the people White Leaf supports. With Log my Care, the team can plan around what matters to each individual, capture every step forward, and have richer conversations with families about progress rather than just routine updates.
I can’t stress how much of an impact it’s made on us, our staff and the people we support - especially with outcomes and goals.
— Sue Green, Head of Care & Support
Ultimately, the value of the platform is reflected in stories like this one - of a man who walked out of hospital after a decade with one ambition: a normal life. With the right model of care and the right tools to support it, he’s living it.