Our incident management system has come a long way. From logging, to opening a case, assigning actions to team members and our reporting dashboard – it really has evolved.
Today, we're strengthening our incident management feature even further with development to our safeguarding functionality.
Your team can now mark an incident as a safeguarding issue as it’s being logged. Once they do, it’s automatically made private – visible only to your safeguarding officers. It’s the same simple workflow you already know, just smarter and more confidential.
Until now, lots of teams were finding their own ways to handle safeguarding., Sometimes using paper logs, side spreadsheets, or manual checks after every incident. These methods do the job, but they’re not ideal.
This update changes that. Safeguarding issues now live in the same place as everything else, with the right visibility and privacy from the start.
It keeps sensitive information secure and saves you and your team hours of chasing, cross-checking and honestly, it just makes life easier for everyone involved.
We’re genuinely excited about this release – it’s one that will make a real difference from day one. Safeguarding deserves proper tools, not hidden files or duplicate logs. With this release, your team has the tools they need to carry out safeguarding safely, confidentially, and effectively.
Curious about how Log my Care can support you to overcome your incident management and safeguarding challenges? Book a demo with the team.