Find the right plan for you

Choose from our plans and personalise with paid add-ons to suit your specific services needs

What care type are you?

Complex Care is for Case Management, Mental Health and Learning Disability service providers

Number of service users

Add-ons

Medication Admin (eMAR)
(+£78/pm +VAT)
Family Portal(+£26/pm +VAT)
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Starter

We recommend this plan for small providers looking to get a feel for the platform.

FREE
Suitable for up to 10 service users
Select Starter Plan
Our FREE plan includes:
  • Task management
  • Logs
  • Advanced access security
  • Charts
Support
  • AI Support and Help Centre only
Pro

We recommend this plan for care services with 10 and above service users.

minimum £100
£250/mo
Billed annually (£a)
Add-ons
+ Med Admin (eMAR) - £78/pm
+ Family Portal - £26/pm
Select Pro Plan
Everything in Starter plan and:
  • Incident follow up and reporting
  • Care and support plans
  • Body maps
  • Download centre
  • Team training and skills matrix
Support
  • Self-service support hub
  • 24/7 live support
  • Training available

Setup fees from GBP450

Outstanding
We recommend this plan for complex care & multi-site care businesses.
£250/mo
Billed annually  (£a)
minimum £250
Add-ons
+ Med Admin (eMAR) - £78/pm
+ Family Portal - £26/pm
Select Outstanding Plan
Everything in Pro and:
  • Multi-site dashboard
  • Transfer Service users between sites
  • Positive behaviour support plans
  • Outcomes and goals
Support
  • Self-service support hub
  • 24/7 live support
  • Training available

Setup fees from GBP450

Prices Exc. VAT
See all Complex Care features and compare plans
Compliance
Starter
Pro
Outstanding
Incident notifications and reports
Multi factor autentication
Witnessing
Time stamp
Full incident management and follow up
Consent management
Team training matrix and skills
Device access control
Service Efficiency
Work offline
Geolocation
Photos and videos upload
Policy procedure and documents storage
Noticeboard
Multi-site dashboard
Transfer Service users between sites
Care Coordination & Planning
Service users profile
Tasks management
Team members profile
Extended Service users profile
About me
Care & Support Plans
Risk Assessments
Initial Assessments
Skills and Needs
Positive behaviour support plans
Outcomes and goals
Care Delivery
Electronic logs
Zones
Handovers
Body maps
Reporting
Reports and charts
Monitoring reports
Download centre
No export limits
Multi-Site overview & reporting
Support and Training
AI Support and Help Centre
Human support 24/7
Trainings available
Priority human support​
Compliance
Starter
Pro
Outstanding
Incident notifications and reports
Multi factor autentication
Witnessing
Time stamp
Full incident management and follow up
Consent management
Team training matrix and skills
Device access control
Service Efficiency
Work offline
Geolocation
Photos and videos upload
Policy procedure and documents storage
Noticeboard
Multi-site dashboard
Transfer Service users between sites
Care Coordination & Planning
Service users profile
Tasks management
Team members profile
Extended Service users profile
About me
Care & Support Plans
Risk Assessments
Initial Assessments
Skills and Needs
Care Delivery
Electronic logs
Zones
Handovers
Body maps
Reporting
Reports and charts
Monitoring reports
Download centre
No export limits
Multi-Site overview & reporting
Support and Training
AI Support and Help Centre
Human support 24/7
Trainings available
Priority human support​
Compliance
Starter
Pro
Outstanding
Incident notifications and reports
Multi factor autentication
Witnessing
Time stamp
Full incident management and follow up
Consent management
Team training matrix and skills
Device access control
Service Efficiency
Work offline
Geolocation
Photos and videos upload
Policy procedure and documents storage
Noticeboard
Multi-site dashboard
Transfer Service users between sites
Care Coordination & Planning
Service users profile
Tasks management
Team members profile
Extended Service users profile
About me
Care & Support Plans
Risk Assessments
Initial Assessments
Skills and Needs
Care Delivery
Electronic logs
Body maps
Reporting
Reports and charts
Monitoring reports
Download centre
No export limits
Multi-Site overview & reporting
Support and Training
AI Support and Help Centre
Human support 24/7
Trainings available
Priority human support​