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The Outstanding gap: what 50 CQC reports reveal about LD providers

An analysis across learning disability residential and supported living services.

What separates an Outstanding-rated learning disability provider from one rated Requires Improvement?

This report breaks down exactly what Outstanding providers do differently, backed by the data, so you can see where your own service stands before your next inspection.

What's inside:

  • See the stats that separate Outstanding from Requires Improvement providers — including the 49% of Requires Improvement providers who couldn't evidence goals and outcomes at all
  • Real CQC inspection quotes showing what inspectors flag when incident recording and quality assurance fall short
  • Three practical steps to move your own recording practices closer to Outstanding 

What outstanding learning providers do differently with the information they record (1)

 

Audits did not always identify issues we found on inspection... one care record had been reviewed monthly, yet did not reflect the person's current mobility needs.