Resources

We're committed to care providers, no matter what comes around the corner. That’s why we work with sector experts to bring you detailed, comprehensive and thought-leading articles, guides and information that help make your job easier.
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Ebooks & guides
September 23, 2024

The PBS Playbook

This comprehensive e-book is your guide to creating successful and person-centred Positive Behaviour Support plans for complex care providers.
Checklists & templates
September 16, 2024

Subjective quality of life tool

Download our free Subjective Quality of Life Tool template to enhance the quality of care by prioritising happiness and emotional well-being for service users.
Checklists & templates
September 16, 2024

ABC chart for recording behaviours of distress

Download our ABC Chart (with examples of good and bad use) so you can start to understand behaviour patterns for individuals at your organisation.
Webinars
August 12, 2024

How to create person-centred PBS plans: On-demand webinar

Watch our on-demand webinar where we are joined by social care experts Mark Topps and Giuseppe Di Martino to discuss how to create a new person-centred PBS plan.

Positive Behaviour Support plan template

Download your free Positive Behaviour Support (PBS) template to help you understand and support individuals to manage behaviours that challenge.
Ebooks & guides
July 23, 2024

Goal setting for service users

This e-book guides care teams to set effective, person centred goals for service users. It covers everything from goal setting frameworks and systems for tracking to maintaining CQC compliance, ensuring you can deliver a successful goals strategy.
Webinars
June 12, 2024

Choosing care management software: On-demand webinar

Watch our on-demand webinar where we discuss the essential steps involved in selecting and implementing new care management software.
Ebooks & guides
May 15, 2024

Choosing care management software: The ultimate guide for care providers

Our comprehensive guide will walk you through the essential steps of selecting and implementing new care management software.
Webinars
May 7, 2024

Mastering CQC inspections with digital care systems: On-demand webinar

Watch our on-demand webinar to learn how digital care systems can help you better evidence your care delivery.
Ebooks & guides
April 1, 2024

Mastering CQC inspections: How digital care systems can enhance compliance

Download our free guide to learn how digital care systems can help transform your CQC inspections and elevate care delivery.
Webinars
March 13, 2024

Navigating the new CQC assessment landscape: On-demand webinar

Watch our industry experts discuss the new CQC assessment framework including the key changes, how to prepare for an inspection and their practical tips.
Checklists & templates
February 20, 2024

Behaviour risk assessment template

Download our free behaviour risk assessment template to help you evaluate the safety of your service users and staff, and prepare actions for risk mitigation.
Ebooks & guides
November 17, 2023

CQC new assessment framework ebook

Download our free ebook to understand how the CQC are changing their approach to assessments for all providers, local authorities and integrated care systems.
Checklists & templates
September 21, 2023

CQC inspection checklist

Download our free 10-step CQC inspection checklist to help you self-audit and prepare for inspection. Evidence care in line with the new assessment framework.

Risk assessment templates

Download our free risk assessment templates for BMI, Waterlow, and Moving and Handling to standardise your process and improve care delivery.
Ebooks & guides
June 7, 2023

Impact of digital systems on care teams report

Find out more about the findings from our research on the impact of digital systems on care teams, in collaboration with Grey Matter Learning and FaultFixers.
Ebooks & guides
August 3, 2022

Cyber security

Is your care service prepared for a cyber-attack? Read our advice to stay safe online and keep your sensitive client and staff data safe from security breaches.
Ebooks & guides
May 18, 2022

Future of care report

Discover the current sentiment in the UK care sector and technology’s place in its future.
Ebooks & guides
March 2, 2022

Key lines of enquiry (KLOE)

Read our step-by-step guide to the Care Quality Commission's (CQC's) KLOEs and discover common barriers to receiving a good or outstanding rating.‍
Ebooks & guides
April 22, 2021

Liberty Protection Safeguards (LPS)

Early in 2023, the current Deprivation of Liberty Safeguards (DoLS) were replaced by Liberty Protection Safeguards (LPS). This new legislation brought about a number of key changes for care services, including the introduction of new responsible bodies.
Ebooks & guides
August 26, 2020

Advance care planning (ACP)

An advance care plan (ACP) sets out the wishes, beliefs, values and preferences for a person’s future care. It provides a guide to help health and social care professionals to make decisions if the person becomes too unwell to make them for themselves or to communicate them.

CQC provider information return (PIR)

Often dreaded, the Care Quality Commission (CQC) provider information return (PIR) can feel like a sign of impending doom. But fear not, we’ve got you covered! Download our PIR template to practise answering questions ahead of your inspection and read our advice and guidance to find out how to complete your PIR.

Start delivering proactive care and finally have oversight of your service.