Resources
We're committed to care providers, no matter what comes around the corner. That’s why we work with sector experts to bring you detailed, comprehensive and thought-leading articles, guides and information that help make your job easier.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
The PBS Playbook
This comprehensive e-book is your guide to creating successful and person-centred Positive Behaviour Support plans for complex care providers.
Subjective quality of life tool
Download our free Subjective Quality of Life Tool template to enhance the quality of care by prioritising happiness and emotional well-being for service users.
ABC chart for recording behaviours of distress
Download our ABC Chart (with examples of good and bad use) so you can start to understand behaviour patterns for individuals at your organisation.
How to create person-centred PBS plans: On-demand webinar
Watch our on-demand webinar where we are joined by social care experts Mark Topps and Giuseppe Di Martino to discuss how to create a new person-centred PBS plan.
Positive Behaviour Support plan template
Download your free Positive Behaviour Support (PBS) template to help you understand and support individuals to manage behaviours that challenge.
Goal setting for service users
This e-book guides care teams to set effective, person centred goals for service users. It covers everything from goal setting frameworks and systems for tracking to maintaining CQC compliance, ensuring you can deliver a successful goals strategy.
Choosing care management software: On-demand webinar
Watch our on-demand webinar where we discuss the essential steps involved in selecting and implementing new care management software.
Choosing care management software: The ultimate guide for care providers
Our comprehensive guide will walk you through the essential steps of selecting and implementing new care management software.
Mastering CQC inspections with digital care systems: On-demand webinar
Watch our on-demand webinar to learn how digital care systems can help you better evidence your care delivery.
Mastering CQC inspections: How digital care systems can enhance compliance
Download our free guide to learn how digital care systems can help transform your CQC inspections and elevate care delivery.
Navigating the new CQC assessment landscape: On-demand webinar
Watch our industry experts discuss the new CQC assessment framework including the key changes, how to prepare for an inspection and their practical tips.
Behaviour risk assessment template
Download our free behaviour risk assessment template to help you evaluate the safety of your service users and staff, and prepare actions for risk mitigation.
CQC new assessment framework ebook
Download our free ebook to understand how the CQC are changing their approach to assessments for all providers, local authorities and integrated care systems.
CQC inspection checklist
Download our free 10-step CQC inspection checklist to help you self-audit and prepare for inspection. Evidence care in line with the new assessment framework.
Risk assessment templates
Download our free risk assessment templates for BMI, Waterlow, and Moving and Handling to standardise your process and improve care delivery.
Impact of digital systems on care teams report
Find out more about the findings from our research on the impact of digital systems on care teams, in collaboration with Grey Matter Learning and FaultFixers.
Cyber security
Is your care service prepared for a cyber-attack? Read our advice to stay safe online and keep your sensitive client and staff data safe from security breaches.
Future of care report
Discover the current sentiment in the UK care sector and technology’s place in its future.
Key lines of enquiry (KLOE)
Read our step-by-step guide to the Care Quality Commission's (CQC's) KLOEs and discover common barriers to receiving a good or outstanding rating.
Liberty Protection Safeguards (LPS)
Early in 2023, the current Deprivation of Liberty Safeguards (DoLS) were replaced by Liberty Protection Safeguards (LPS). This new legislation brought about a number of key changes for care services, including the introduction of new responsible bodies.
Advance care planning (ACP)
An advance care plan (ACP) sets out the wishes, beliefs, values and preferences for a person’s future care. It provides a guide to help health and social care professionals to make decisions if the person becomes too unwell to make them for themselves or to communicate them.
CQC provider information return (PIR)
Often dreaded, the Care Quality Commission (CQC) provider information return (PIR) can feel like a sign of impending doom. But fear not, we’ve got you covered! Download our PIR template to practise answering questions ahead of your inspection and read our advice and guidance to find out how to complete your PIR.