Resources

We're committed to care providers, no matter what comes around the corner. That’s why we work with sector experts to bring you detailed, comprehensive and thought-leading articles, guides and information that help make your job easier.

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Young man wearing a woolly hat and a fleece stood on a gloomy mountainside, looking into the distance.

26/8/2020

Ebooks & Guides

Advance care planning (ACP)

An advance care plan (ACP) sets out the wishes, beliefs, values and preferences for a person’s future care. It provides a guide to help health and social care professionals to make decisions if the person becomes too unwell to make them for themselves or to communicate them.

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Two men sitting at a table with a laptop, phone and clipboard in front of them having a conversation.

20/9/2023

Ebooks & Guides

CQC guidance: Key changes and how to stay compliant

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A woman sat at a table with a laptop on top, smiling.

21/9/2023

Checklists & Templates

CQC inspection checklist

Download our free 10-step CQC inspection checklist to help you self-audit and prepare for inspection. Evidence care in line with the 2023 assessment framework.

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17/11/2023

Ebooks & Guides

CQC new assessment framework ebook

Download our free ebook to understand how the CQC are changing their approach to assessments for all providers, local authorities and integrated care systems.

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Elderly man in a light blue shirt sat on the edge of a bed smiling directly at the camera, revealing a few missing teeth.

22/5/2020

Checklists & Templates

CQC provider information return (PIR)

Often dreaded, the Care Quality Commission (CQC) provider information return (PIR) can feel like a sign of impending doom. But fear not, we’ve got you covered! Download our PIR template to practise answering questions ahead of your inspection and read our advice and guidance to find out how to complete your PIR.

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A close-up shot of a pair of hands using a Microsoft tablet with a blue keyboard which is sat on a small round table, in a bright airy office.

3/8/2022

Ebooks & Guides

Cyber security

Is your care service prepared for a cyber-attack? Read our advice to stay safe online and keep your sensitive client and staff data safe from security breaches.

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A middle-aged man wearing a check shirt and glasses, sat at a desk, working on a computer, with a man and a woman sat either side of him, blurred out.

18/5/2022

Ebooks & Guides

Future of care report

Discover the current sentiment in the UK care sector and technology’s place in its future.

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A graphic that says, "Research report: the impact of digital systems on care teams - using technology to solve the retention crisis."

7/6/2023

Ebooks & Guides

Impact of digital systems on care teams report

Insights from our research on the impact of digital systems on care teams.

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A close up shot of two women's hands clasped together, with a gold wedding ring shown on one hand.

2/3/2022

Ebooks & Guides

Key lines of enquiry (KLOE)

Read our step-by-step guide to the Care Quality Commission's (CQC's) KLOEs and discover common barriers to receiving a good or outstanding rating.‍

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Elderly lady holding a walking stick being pushed through a park in a wheelchair by a smiling middle-aged lady.

22/4/2021

Ebooks & Guides

Liberty Protection Safeguards (LPS)

Early in 2023, the current Deprivation of Liberty Safeguards (DoLS) will be replaced by Liberty Protection Safeguards (LPS). This new legislation will bring about a number of key changes for care services, including the introduction of new responsible bodies.

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Graphic promoting the 'Navigating the new CQC assessment landscape' webinar with images of the featured speakers Sam Hussain and Mark Topps

Webinars

Navigating the new CQC assessment landscape: On-demand webinar

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9/8/2023

Webinars

Outcomes and Goals: On-demand webinar

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Care worker holding a digital tablet, discussing something with a female client on a bed.

12/7/2023

Checklists & Templates

Risk assessment templates

Download our free risk assessment templates for BMI, Waterlow, and Moving and Handling to standardise your process and improve care delivery.

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