Skip to content

Making the switch from legacy systems to Log my Care

Finding the right fit is important. Here’s why thousands of care providers felt comfortable using our platform.

Accessible to all care teams

Designed to improve outcomes and evidence progress, we’re constantly improving to make sure we keep people at the heart of care.

Our product is built alongside carers and managers to provide modern and accessible technology for all care providers, regardless of size.

Discover the difference
care office and carer app

Improved oversight and outcomes

With everything centralised in our two-part system, managers will have data at their convenience, and carers can increase focus on delivering the best client care.

Our online dashboard, the Care Office, keeps owners, managers, and senior carers informed. Paired with the Carer App, it allows them to easily monitor daily care activities, track progress, and ensure accountability. The Carer App empowers care teams to log activities on the go and access current information when needed.

care plans

Easy, ongoing support

Our users are often surprised at just how much time they save day to day after making the switch.

This starts straight away when onboarding with us - where minimal training is required, delivered through live video calls or recorded tutorials.

Managers regularly tell us they’re happy using the app and training their care team after this session. We also have a 24/7 live chat within our system, ready to help you within 5 minutes. 

online chat interface

Staff were over the moon at the staff meeting and I have been told it’s a brilliant decision. First time I've ever seen them excited about recording care. Can’t praise Log my Care enough: responsive customer chat, clear prices and a foolproof system. I am super impressed.

- A. Morrell, Manager at Broadlands Care

Log my Care logo

Ready to start the conversation?

Over 30 minutes, we'll discuss your challenges and needs, while also exploring how Log my Care can assist you in achieving your goals.

Book a demo How it works

Frequently asked questions

What types of care services do you support?

We support a range of care providers from domiciliary care organisations to nursing homes. See all the services we work with.

Can I get a demo of your platform?

Of course! You can book a demo with our team to see our platform in action.

How do I create an account?

Creating an account takes just 5 minutes. Head on over to our sign-up form, select your plan, choose your add-ons (if necessary) and enter in your details. Then, leave the rest to us.

Do you run part of a group or have service users across several sites? Simply select our Group Plan and a member of our Sales Team will be in touch with more information.

What type of device do I need to download the Carer App?
How do I download the Carer App?
Do I need a mobile device to get access to the Care Office?
How long does it take to verify my account?
How do I get access to your Terms and Conditions?

Just head to our policies page to access everything from our Cookie Policy to our Data Protection Statement.

I’m having an issue. How do I get in touch with the team?

You can get in touch with our team via our online chat (which you’ll find in the bottom right-hand corner or your screen) or you can email us at hello@logmycare.co.uk.

Already a customer? Head on over to our 24/7 self-service support hub.

What do I do if I can’t log into my account?

No problem, just message by using our online chat facility by clicking the button in the bottom right-hand side of your screen.

Does the type of support vary depending on what plan I’m on?

Yes. If you’re using our free Starter Plan, you’ll have access to our 24/7 self-service support hub. You can get access to it through the Care Office.  

However, if you’re on our Pro or Outstanding plans (or make use of our paid add-ons), you’ll also have access to 24/7 live chat support.

I have a sales enquiry. How do I speak to someone on the team?

We’d love to have a chat. Just drop us a line using our live chat facility by clicking the button in the bottom right-hand side of your screen, or you can send an email to sales@logmycare.co.uk.