How it works

App for carers

Our Carer App allows your team to record the care they deliver on the go.

Using the App

Carers and support workers can access personal to-do lists that are populated with tasks you assign them via your online dashboard. As they go about their jobs for the day, they can tick off each task which automatically creates a time-stamped log.

If anything needs to be recorded that isn’t on the list, your staff can simply choose from 8 care categories that cover all the activities of daily living (ADLs), including clinical care, health recordings and incidents.

Access logs

If a previous log needs to be checked, they can quickly bring up a record of these, seeing what support has been delivered. They can also access handover notes, ensuring continuity of care between shifts.

View service user profiles

They can see each of their assigned clients’ profiles. These include key information about the support each requires and any MAR charts, care plans, risk assessments and important documents.

Update family and friends

The Carer App is also home to our Family Portal, a personalised timeline that keeps relatives and close friends updated about their loved one’s care, wellbeing and health.

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Software requirements

Android

Size
57 MB
Compatibility
Requires Android 5.0 and up
Languages
English

Apple

Size
48.2 MB
Compatibility
iPhone
  • Requires iOS 12.0 or later
iPad
  • Requires iPadOS 12.0 or later
iPod touch
  • Requires iOS 12.0 or later
Mac
  • Requires macOS 11.0 or later and a Mac with the Apple M1 chip
Languages
English

What devices to use

You can ask your staff to use their own devices, but if you’d prefer us to sort out some for you, then let us know!

We can put you in touch with our partners Klyk, a sustainable telecoms company, who provide fully-managed Samsung phones and tablets. All devices come with our App pre-installed and a host of additional security features, making them ready to use right out of the box.

We’d recommend using Android smartphones or tablets with a 4.5 to 8-inch screen. Our top choices are:

Best all-rounder
Samsung Galaxy A10 (approximately £130)
Best budget option
Nokia 1.4 (approximately £90)
Best large screen
Huawei T3 8-inch (approximately £100).

Our features

We've got a whole host of features that will help you provide outstanding care to your clients, including those tailored for care delivery and service efficiency.

For care delivery

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For service efficiency

Learn more

Features overview

Learn more
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Join our community

Hundreds of services are already using our platform to deliver outstanding care to their clients. We’re just waiting for you!

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