Any step in the app only ever presents the user with one choice without the usual button overload. That is key to stopping users from feeling lost and uncertain about where to go next. For example, to make a log in the app, you:
These basic options allow your team to create a detailed log, and makes our system easy to use.
With Log my Care, creating a care plan or risk assessment is a matter of filling out one box at a time. There are prompts to help managers enter all the relevant details in our CQC-approved formats.
Carers will have access to the latest version of care plans, risk assessments and other documents – perfectly formatted for viewing on their phone.
If you ever have a question about how to use Log my Care, you won’t be left waiting for an email response hours or days later.
Our 24/7 live chat support typically responds to messages in under 5 minutes.
Our designers aren’t locked away in a cave, guessing what carers might want. In addition to surveys, they regularly do site visits to see Log my Care in action and gather feedback from users.
Site visits help us to identify anything that could be more intuitive or come up with ideas for new features. Our speech-to-text functionality, for example, was created after collecting feedback from care teams that needed to add notes by talking instead of typing.
We’re not running a budget airline, so there are no unexpected fees. Just pay a fixed price per service user, based on the number of users and chosen add-ons.