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Features

All of our features are designed alongside support workers to improve the experience of care for everybody involved, from care delivery and service efficiency to keeping families and friends in the loop.

Key features

Everything you need to deliver outstanding, person-centred care.

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Care plans

Comprehensive, easy-to-read care plans that can be built from customisable templates, linked to risk assessments and goals, and help managers stay updated through alerts while remaining audit-ready with thorough, CQC-compliant records.
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Incident management

Our incident management system helps care providers understand the causes of incidents and drive meaningful change, with detailed logs, case tracking, and powerful reporting for impactful oversight.
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PBS

Level up PBS with behavioural science–driven strategies that give carers clear guidance and proactive tools. Link plans to goals and risk assessments, track changes, and evidence progress, improving lives and preventing crises.
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Daily logs

Make day-to-day care effortless with electronic daily logs. Carers choose from eight categories to create succinct, accurate logs that minimise spelling mistakes and save time. Add comments, photos or videos, link to goals, and provide CQC ready audit trails that streamline oversight.
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Outcomes and goals

Empower service users with SMART goals by collaboratively setting, tracking, and celebrating progress. Link goals to care plans, assign milestones, and generate reports to demonstrate person-centred care and CQC compliance.
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Risk assessments

Enable consistent, compliant care with over 40 ready-to-use templates (or your own), automated scoring, live progress reports, and effortless access for carers, so you can mitigate risks, monitor patterns, and deliver truly person-centred, proactive care.

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Handovers

Simplify shift handovers with clear, structured digital notes that ensure seamless communication between carers. Capture essential information, updates, and follow-ups in real time to improve continuity of care and reduce errors.
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To-dos

Simplify task management with digital to-do lists: assign, track, and monitor tasks in real time via the Care Office, while carers access and mark tasks as complete on the Carer App, ensuring streamlined communication and accountability.

Add-ons

These features can be added to our Pro and Outstanding plans

Rostering

Manage shifts and visits all in one platform: match carers to service users using availability, skills, and preferences; build and publish rotas via a drag-and-drop interface; and sync updates instantly to the Carer App for real-time visibility and reduced admin burden.

Find out more
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eMAR

Enhance medication safety and accountability: set up MAR charts via the NHS dm+d database, notify carers when it's time to administer meds, digitally sign off rounds via the Carer App, and empower managers with full stock oversight and audit-ready logs.

Find out more
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Ready to start the conversation?

Over 30 minutes, we'll discuss your challenges and needs, while also exploring how Log my Care can assist you in achieving your goals.

Book a demo How it works

Frequently asked questions

What types of care services do you support?

We support a range of care providers from domiciliary care organisations to nursing homes. See all the services we work with.

Can I get a demo of your platform?

Of course! You can book a demo with our team to see our platform in action.

How do I create an account?

Creating an account takes just 5 minutes. Head on over to our sign-up form, select your plan, choose your add-ons (if necessary) and enter in your details. Then, leave the rest to us.

Do you run part of a group or have service users across several sites? Simply select our Group Plan and a member of our Sales Team will be in touch with more information.

What type of device do I need to download the Carer App?
How do I download the Carer App?
Do I need a mobile device to get access to the Care Office?
How long does it take to verify my account?
How do I get access to your Terms and Conditions?

Just head to our policies page to access everything from our Cookie Policy to our Data Protection Statement.

I’m having an issue. How do I get in touch with the team?

You can get in touch with our team via our online chat (which you’ll find in the bottom right-hand corner or your screen) or you can email us at hello@logmycare.co.uk.

Already a customer? Head on over to our 24/7 self-service support hub.

What do I do if I can’t log into my account?

No problem, just message by using our online chat facility by clicking the button in the bottom right-hand side of your screen.

Does the type of support vary depending on what plan I’m on?

Yes. If you’re using our free Starter Plan, you’ll have access to our 24/7 self-service support hub. You can get access to it through the Care Office.  

However, if you’re on our Pro or Outstanding plans (or make use of our paid add-ons), you’ll also have access to 24/7 live chat support.

I have a sales enquiry. How do I speak to someone on the team?

We’d love to have a chat. Just drop us a line using our live chat facility by clicking the button in the bottom right-hand side of your screen, or you can send an email to sales@logmycare.co.uk.