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Digital signatures are here! ✍️

We've updated our Care Plans & Risk Assessments module, so you can now add digital signatures to care/support plans.

A close up shot of a pair of elderly hands sat on top of one another, with a gold ring worn on the middle finger of the left hand.
Leighton Osbourne
Leighton Osbourne
Content & SEO Manager
Published on:
3/11/2021
· Last Edited On:
25/5/2022
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8-minute read

Making sure clients, service users and customers understand the plans put in place for them is one of our top priorities, so we’ve updated our Care Plans & Risk Assessments Module – you can now add digital signatures to care/support plans.

Access the new feature

  1. Sign into the Care Office
  2. Head over to the ‘Clients’ tab
  3. Select a person from your list
  4. Click on ‘Care/Support Plans’
  5. View an existing plan or create a new one (Care Office only)
  6. Scroll to the bottom and you’ll see the ‘Signatures’ area
  7. Click on ‘Sign Care/Support Plan’.

How it works

Once you’ve clicked on ‘Sign Care/Support Plan’ you’ll be asked a series of questions to ascertain the capacity and ability of the individual in your care.

If the individual has capacity to consent and the ability to sign, the individual will be asked to sign and check a box to confirm that they’ve been fully informed of, and understand the support plan.

Animated GIF showing a pop-up with 4 screens, the first with text that reads "Does Julie have capacity to give consent?" with "Yes" and "No" checkbox options displayed underneath, the second with text that reads "Does Julie have the ability to sign?" with "Yes" and "No" checkbox options displayed underneath, the third with the heading "Draw Signature Here" with a grey box underneath showing a signature being signed, and the fourth with the heading 'Signed by:" followed by a copy of the provided signature.

What happens if somebody doesn’t have capacity to consent?

You’ll be prompted to select a Legal Power of Attorney or a nominated person for the client. This is typically a partner, family member or close friend.

They’ll be asked to sign on behalf of the individual in your care and check a box to confirm that they’ve been fully informed of, and understand the support plan.

Note, this person will have physically be present to sign.

What happens if somebody doesn’t have the ability to sign?

Just like capacity, you’ll be asked to select a Legal Power of Attorney or a nominated person for the client. This is typically a partner, family member or close friend.

They’ll be asked to sign on behalf of the individual in your care and check a box to confirm that they’ve been fully informed of, and understand the support plan.

Note, this person will have physically be present to sign.

Join our community

Not using our software yet? Why not give our Care Plans & Risk Assessments Module a go? Start your free 30-day trial now and see if it’s the right fit for your care service. You can also test out our other modules too!

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