Switching care management systems made easy: how Log my Care simplifies the process

Switching doesn’t have to be stressful

Switching care management systems can feel overwhelming. You may be asking:

• Will our existing records transfer correctly?
• How long will it take for staff to adapt?
• Will the process interrupt the quality of care?

At Log my Care, we understand the pressures care providers face. That’s why we have developed a system and onboarding experience that takes the complexity out of switching.

Whether you’re transitioning from paper, outdated legacy systems or digital tools that no longer serve your needs, we’ve helped hundreds of providers make the move with confidence.

Here’s how we make switching care management systems straightforward.

Simple and secure data migration for care teams

Migrating care records is one of the biggest concerns when switching systems. Whether you're digitising paper records or moving from another digital platform, our partnership with Care Match ensures the process is handled securely and professionally.

They map your existing data into Log my Care and confirm when everything is ready. There’s no need for spreadsheets or manual re-entry.

Device support to get you up and running

If your existing hardware is outdated or not compatible with modern care systems, that can slow things down. We partner with Klyk, a sustainable technology provider, to help you source the right devices — whether for carers or management.  

These can also come fully prepped for use: with Log my Care pre-loaded and locked so that only the Log my Care and other necessary apps can be used on the device. They’re reliable, cost-effective and already support our internal teams.

Dedicated support throughout your onboarding

Whether you're on our Pro or Outstanding plan, you'll be guided through the entire switching process with hands-on support from our team. Starter plan users can access our comprehensive AI assistant and help centre for step-by-step guidance.

• A personalised onboarding session to get you set up
• A named account manager for ongoing questions
• Access to our support hub, with articles, videos and walkthroughs
• 24/7 real-time support, with a UK-based team during office hours and trusted partners out of hours

You’ll never be left to figure things out without support.

No learning curve for frontline care staff

Worried about retraining your team? You’re not alone. Many providers hesitate to switch systems for this reason.

Our platform is designed to be intuitive. Most care teams find it as simple as picking up a smartphone. There’s no steep learning curve, and most staff adapt within minutes, even during busy shifts.

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Start small and scale as you grow

We understand that not every provider wants to commit to a full system on day one.

With our modular plans, you can start with just the essentials and add features like rostering or analytics later. Begin on our free plan or jump straight into Pro—it’s your choice. There’s no pressure to adopt everything at once.

Compatible with your existing digital tools

If you're already using tools such as GP Connect, PainChek, Microsoft Power BI reporting or single sign-on (SSO), there's no need to give them up.

Log my Care integrates seamlessly with these systems, ensuring continuity of service and reducing disruption during your transition.

Avoiding the dreaded failed launch

We’ve spoken to many providers—especially larger organisations—who’ve been burned by a failed rollout in the past. Sometimes it’s a complex system that never really got off the ground. Other times, the tech might have been fine, but the training and support just weren’t there.

It’s why we’ve invested so much in making sure adoption with Log my Care is seamless. From intuitive design to flexible onboarding and real-time support, we remove the barriers that usually trip people up. Your team can start small, build confidence, and gradually expand their usage without disruption.

A smooth launch isn’t just possible—it’s what we plan for.

Ongoing training and support after you go live

Support doesn’t end after setup. We continue to provide guidance as your needs evolve.

You’ll receive:

• Regular updates about new features
• Invitations to training webinars
• Step-by-step guides and release notes

We’re committed to helping you get the most out of the platform long-term—not just at the beginning.

Designed for carers, not just managers

Older care systems often focused on management features, leaving frontline staff behind.

Log my Care is built for the whole team. It’s mobile-friendly, quick to use, and designed to make tasks like logging care notes or viewing trends as easy as possible. This results in higher adoption rates and more accurate record keeping.

Flexible pricing with no hidden fees

You shouldn’t be locked into a system that no longer works for you. Our pricing is transparent, with no hidden costs, unexpected renewals, or lengthy contracts.

Most of our paid plans operate on annual terms, and you maintain control over what you use and when.

Switching should feel like a step forward

Staying with a system that slows you down costs more in the long run. If you’re overwhelmed by admin, limited by outdated tools or just want to improve your digital care delivery, Log my Care can help.

We’ve supported hundreds of providers through the switch and designed our platform to make the process as easy and effective as possible.

Ready to switch care management systems? Book a demo now with our team and discover how simple it could be to switch over to Log my Care.

Frequently asked questions

What is involved in switching care management systems?‍

Switching typically involves migrating your care records, setting up new users, completing a short onboarding session and training your team. With our guided support, most providers are up and running quickly.

Will I lose access to my existing data?‍

No. We work with a migration partner to ensure your records are transferred securely and accurately into the Log my Care system.

How long does it take to go live?‍

Most providers are fully live within one to two weeks, depending on the complexity of their existing setup and the speed of internal approvals.

Do care staff need special training?‍

Log my Care is designed to be intuitive. Most staff require minimal training and can begin using the system confidently within minutes.

Is there a cost to switch?‍

You can start with our free plan. Additional features and services are available on Pro and other paid plans. There are no hidden fees or surprise charges.