Goal setting for service users
A guide for carers in how to design effective, person-centred goals
Contents

Goal setting is fundamental to personal wellbeing. Having tangible and actionable goals improves motivation, increases productivity, and enables easier decision-making.

We’ve touched on the importance of creating a goal-setting strategy. But you also need effective systems in place to ensure that this strategy is going to come into fruition. After all, creating a goal setting strategy to empower your service users is futile unless you create a system to make these goals a reality!

Once you’ve established how and why you want to set goals and settled on the best system for delivering your key goals and objectives, it’s time to get into the details of how you’re going to implement and track your goals.

Regulatory compliance has arguably never been crucial for care home providers. That’s why it’s vital that your goal setting not only benefits your service users, but also aligns with inspection requirements.

Tracking goals effectively is an important part of your goal strategy - in this chapter we will explore best practices for tracking goal progression at both the individual and organisation level.

Once you’ve designed the relevant systems and frameworks to build a goal setting strategy and taken the necessary steps to ensure compliance, you’ll need to create the conditions to make it a success in the long-term.
Introduction
Lack of person-centred care. No consistency in record-keeping. Poor resident satisfaction in the long term.
These are just some of the potential consequences when you don’t create tangible, tailored goals for the service users in your care home.
But changes to CQC regulations mean that it’s never been more essential for care home providers to proactively set and evidence goals that make it easier to deliver person-centred care in the long-term.
Care managers can use this guide to:
- Work with service users in setting goals that are empowering, motivating and lead to long-term health and wellbeing
- Align their care provision to the CQC’s new single assessment framework
- Easily demonstrate evidence of truly person-centred care
We’ve also included exclusive insights from care home managers who are already using Log my Care to design and set goals that enable person-centred, holistic care.
In Chapter 1, we’ll explore the benefits of goal setting in care environments and how it can significantly improve quality of life.
In Chapter 2, we’ll explain how you can create the necessary systems to ensure your service user’s goals become a reality.
In Chapter 3, we’ll explain how you can effectively implement and track your agreed goals with a digital care solution.
In Chapter 4, we’ll walk you through how to maintain regulatory compliance with CQC standards, and why it’s important to maintain the proper documentation.
Finally, Chapter 5 explains how to future-proof your goal setting strategy, setting you up for long-term success.
Log my Care is the intuitive care management platform
With Log my Care you can:
- Create person-centred goals with a simple way to track progress and evidence outcomes
- Link risk assessments to support plans to effectively mitigate risks
- Surface information about service users quickly and understand their likes, dislikes, triggers and preferences
- Access customisable reports in real-time so you always have oversight with what’s happening in your organisation
- Access customisable reports in real-time so you always have oversight with what’s happening in your organisation
- Work with service users to build impactful Positive Behaviour Support plans

In Chapter 1, we’ll explore the benefits of goal setting in care environments and how it can significantly improve quality of life.
Read chapter 1 - The importance of goal setting in care environments

Ready to start the conversation?
Over 30 minutes, we'll discuss your challenges and needs, while also exploring how Log my Care can assist you in achieving your goals.