In social care, risk is everywhere. From cyber threats and lost records to compliance and inspection challenges, the wrong software partner can expose providers to issues that put staff, service users and entire organisations at risk.
At Log my Care, we believe technology should not only support care delivery but actively protect it. The right partner reduces risk, safeguards quality and helps teams focus on what matters most: the people they support.
1. Protecting against cyber threats
Care providers are prime targets for cyber-attacks. A single breach could mean fines, reputational damage and, most importantly, lost trust.
That is why we built Log my Care on a secure, cloud-first platform accredited to ISO27001, compliant with DCB0129 clinical safety standards, and certified to NHS Cyber Essentials Plus. We are also recognised as an NHS Assured Supplier and fully compliant with GDPR and the DSPT framework, giving you confidence that your data meets the highest national and international security standards.
With encryption, structured risk management and continuous monitoring, we make sure your records are safe so your team can stay focused on care.
2. Ensuring records are never lost
Paper systems and outdated software carry big risks: missing records, compliance failures and disrupted care.
With Log my Care, your data is encrypted in transit and at rest, securely hosted in resilient UK data centres and protected against physical risks such as fire, flood or theft. Regular backups and active monitoring minimise the risk of data loss, and our platform consistently delivers high uptime so your team has access whenever they need it.
We also meet Digital Social Care Records (DSCR) standards, align with PRSB standards such as About Me and Care and Support Plans, and integrate with NHS systems. That means your records are not only safe but also person-centred, interoperable and future-proof.
3. Future-proofing your organisation
Many platforms still run on outdated, inflexible code. That leaves providers vulnerable to costly upgrades, unsupported systems or forced migrations.
Log my Care is different. Built on modern, scalable technology, our platform adapts as your organisation grows and keeps you ready for new regulations, integrations and sector innovations.
4. Device-level security
Care happens everywhere, so protecting data on every device is critical.
Log my Care supports secure access through encrypted logins, enforced passcodes and role-based access controls that ensure staff only see the information relevant to their role. You can authorise or block devices instantly, and if a device is lost, data remains protected. Automatic updates keep every device aligned to the same gold standard of security.
5. Avoiding the upheaval of frequent change
The wrong software partner can lead to disruption, wasted resources and frustration for staff and service users.
We work with hundreds of providers, from small teams to national groups, to ensure smooth onboarding, comprehensive training and lasting adoption. Our customer success team is there every step of the way.
6. Safeguarding quality of care with built-in risk assessments
When systems are unreliable or hard to use, quality of care suffers.
Log my Care’s intuitive tools reduce admin burden and error rates. Built-in risk and needs assessments, covering falls, nutrition, medication, mental health and more, help teams act proactively to keep service users safe.
7. Compliance, audit and inspection readiness
Inspections should not mean scrambling for evidence.
With Log my Care, providers have audit trails, compliance dashboards and real-time alerts built in. Teams are inspection-ready at all times, with data that proves safe, consistent, person-centred care. PRSB standards ensure records are high-quality and interoperable across services, further strengthening compliance.
8. Intelligent insights and data governance
Managing risk requires foresight.
Our dashboards and trend analysis give leaders visibility across services, helping them anticipate risks and act early. Every feature is underpinned by risk registers, clinical safety protocols and data governance frameworks so updates are safe and reliable.
9. Responsible, ethical AI
AI is transforming care, but it comes with new risks.
At Log my Care, we take a responsible approach: transparent, co-designed with care professionals and always keeping a human in the loop. AI supports decision-making, it never replaces it.
Why Log my Care is the safe choice
Risk cannot be eliminated, but it can be managed. With Log my Care, providers reduce their exposure to cyber-attacks, data loss, outdated systems, compliance gaps and compromised quality of care.
We are proud to be ISO27001 certified, NHS Cyber Essentials Plus certified, DCB0129 compliant, recognised as an NHS Assured Supplier, aligned with DSCR and PRSB standards, fully GDPR compliant and accredited through the NHS DSPT framework. More than just software, we are your partner in safe, proactive care.
👉 Book a demo to discover how Log my Care can help you reduce risk and improve care quality.
