Adult social care statistics in the UK for 2023, focusing on employee retention, digital transformation, key trends and the future of care.
Adult social care statistics in the UK have shown that there’s been an increased focus on digitalisation to improve data transparency for better and timely care delivery. However, some care providers are still hesitant to make the switch from paper due to perceived barriers.
Following the announcement of government funding to implement digital social care records (DSCR), we teamed up with Grey Matter Learning and FaultFixers to survey over 4,000 care professionals and dig deeper into:
The UK government stated ‘data is fundamental to achieving good quality’ and – in comparison to other industries – ‘the care sector lacks strong analytical underpinnings’.
Digital care management systems can be very useful in helping care staff easily support the individuals they care for. It also enables care providers to have more oversight of their services – to increase the focus on people, rather than time-consuming admin.
Adopting digital tools means improved accuracy and more visibility of data to evidence quality care more quickly and efficiently.
Most of us use technology in some way as part of our everyday lives, often to make things easier. So, why not use them in social care?
Although there are some disparities in access to these technologies across the sector, our social care research revealed that most care teams do have access to digital devices. It also showed that most care service staff are comfortable using digital tools and would be able to quickly acquire new digital skills.
Considering the ongoing retention challenges in the industry, the wellbeing and happiness of care staff is a big concern. According to a Skills for Care report, vacancies for social care roles saw a 52% increase from 2021 to 2022.
However, turnover rates are not a problem for everyone in the sector. For those better at retaining staff, it paid off to invest in training and development in social care, embed the values of the organisation, celebrate achievements, and involve colleagues in decision-making.
Taking this into consideration, our social care statistics demonstrate that care staff generally view digital tools positively in supporting remote work, productivity, employee wellbeing and recognition.
With the DSCR funding available until 2024 to help adult social care providers digitise their records, it is a great time to go digital. However, our survey has shown that there are still care providers who have not yet started their digital journey, while others have reported not spending enough time on training to fully adapt and reap the benefits of using technology in care.
Despite the challenges around recruitment, staff retention, and employee wellbeing, care providers are increasingly adopting digital tools – with no signs of slowing down. Combined with the findings from our Future of Care report, our social care research results found that technology will be at the forefront of the care sector’s mind.
The impact digital systems have on care teams overall seems to be positive based on the outcomes of our survey. Digital care systems can:
Digital tools also save time on admin and paperwork, allowing staff to spend more time delivering person-centred care.
As the care sector continues to evolve, the potential of digital tools to revolutionise care provision and improve outcomes is undeniable.
Interested in reading the full report on the impact of digital systems on care teams? Download it below.
Log my Care is the most user-friendly platform for digital care management. With minimal training required, we empower care providers of all sizes to easily embrace digital transformation and unlock its numerous benefits, affordably.
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