Prior to adopting Log my Care as their digital care management system, Sahara Care, a complex needs care provider with several sites around east London and Essex, found that their previous processes involving manual record keeping made administrative tasks cumbersome. This resulted in inefficient time management and challenges with keeping records updated to remain compliant. The team urgently needed a user-friendly and efficient system to streamline operations and make efficiencies that would lead to them being able to ultimately improve the quality of care that the team could deliver to the people they support.
A critical requirement for Sahara Care was a digital care management tool with robust features to support complex care needs. Essential functionalities included comprehensive incident management, Positive Behavioural Support (PBS), and goals tracking.
Sahara Care’s key challenges
- Complex and time-consuming processes: Sahara Care’s previous care management system was difficult to navigate, leading to significant time spent on administrative tasks, diverting attention away from delivering care.
- Regulatory compliance: Maintaining up-to-date and compliant documentation was challenging and resource intensive.
- Family engagement: Keeping families informed and involved in their loved ones' care was not as effective as desired.
Implementation
Sahara Care were happy with the implementation and onboarding process and felt well-supported by the Log my Care team. Training sessions were provided to ensure that all staff members were comfortable using the new system. Key features that stood out during the implementation included:
- Intuitive interface: The system's design made it easy for staff to learn and use quickly.
- Digital support plans: These allowed for easy access and updates to care plans, ensuring they were always current and compliant.
- Instant notifications: Real-time alerts helped staff stay on top of important tasks and updates.
Results
- Increased efficiency: Log my Care significantly reduced the time spent on administrative tasks, allowing staff to dedicate more time to direct care. The ability to quickly access and update information improved overall workflow and productivity.
- Improved compliance: The system streamlined documentation processes, ensuring that all records were up-to-date and compliant with regulations. Features like digital signatures and evidence uploads made it easier to maintain thorough and accurate documentation.
- Enhanced family involvement: Families could be more actively involved in their loved ones' care through the system's sharing capabilities. Regular updates and easy access to care plans helped families stay informed and engaged.
Achieving transformation with Log my Care
Sahara Care were empowered to transform the care home's operations with Log my Care’s user-friendly, efficient, and compliant digital care management system. The positive impact on time management, quality of care, regulatory compliance, and family involvement demonstrates the significant benefits of adopting a modern digital solution in the care sector. This case study highlights how Log my Care can be a game-changer for care homes looking to enhance their care management processes and outcomes.
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