Features

For care delivery

Get all the tools you need to effectively deliver and record care, from clear care and support plans that put every client at the heart of decision making, to daily task lists that can be checked off on the go.

An infographic showing the outline of a human body, with four purple circles highlighting points of interest, alongside text that reads "Swelling, Big Toe (R)," "Bruise, Upper Chest (L)," "Mark, Upper Leg (R)" and "Cut, Thumb (L)."
An infographic showing the outline of a human body, with four purple circles highlighting points of interest, alongside text that reads "Swelling, Big Toe (R)," "Bruise, Upper Chest (L)," "Mark, Upper Leg (R)" and "Cut, Thumb (L)."

Body maps

Visually record abrasions, pressure sores, burns and more.

Simply select the area affected, choose from our pre-set list of issues (or create your own), then add further details.

You can even include photos to see how the affected area is healing over time.

Body maps

Visually record abrasions, pressure sores, burns and more.

Simply select the area affected, choose from our pre-set list of issues (or create your own), then add further details.

You can even include photos to see how the affected area is healing over time.

Care and support plans

Create personalised electronic care and support plans using our easy-to-use templates that cover all the activities of daily living (ADLs). Highlight strengths and individual needs for each of your clients, attaching risk assessments to factor in how likely something will occur.

You can then use all this information to create an action plan and generate overall outcomes.

Care and support plans

Create personalised electronic care and support plans using our easy-to-use templates that cover all the activities of daily living (ADLs). Highlight strengths and individual needs for each of your clients, attaching risk assessments to factor in how likely something will occur.

You can then use all this information to create an action plan and generate overall outcomes.

Consent management

Record your service users’ consent or lack of capacity using our easy-to-use customisable templates, including care and treatment, finances, vaccinations and more. Clients or their Legal Power of Attorneys can digitally sign one or multiple consent records to confirm they agree with the steps outlined.

You can then schedule reminders to review these records at a later date. Better yet, you can manage all your service’s consent forms from one central library.

Consent management

Record your service users’ consent or lack of capacity using our easy-to-use customisable templates, including care and treatment, finances, vaccinations and more. Clients or their Legal Power of Attorneys can digitally sign one or multiple consent records to confirm they agree with the steps outlined.

You can then schedule reminders to review these records at a later date. Better yet, you can manage all your service’s consent forms from one central library.

COVID monitoring

Our tracking tool helps you monitor and log the early symptoms of COVID-19, including:

  • Dry cough, blocked nose, sore throat and body aches recording
  • Respiratory rate recording
  • Temperature recording
  • Lateral flow and PCR test recording.

All this information is fed into a single dashboard alongside warning symbols, allowing you to assess and monitor the health of clients and service users, to make informed decisions about their care.

You’ll also get access to our COVID guides and support documents, including a customisable COVID contingency plan, inspection guide and visitation guidance.

COVID monitoring

Our tracking tool helps you monitor and log the early symptoms of COVID-19, including:

  • Dry cough, blocked nose, sore throat and body aches recording
  • Respiratory rate recording
  • Temperature recording
  • Lateral flow and PCR test recording.

All this information is fed into a single dashboard alongside warning symbols, allowing you to assess and monitor the health of clients and service users, to make informed decisions about their care.

You’ll also get access to our COVID guides and support documents, including a customisable COVID contingency plan, inspection guide and visitation guidance.

A screenshot of the Log my Care online dashboard, showing a pop-up in the centre of the screen with text that reads "Does Natasha have capacity to give consent?" with "Yes" and "No" checkbox options displayed underneath.
A screenshot of the Log my Care online dashboard, showing a pop-up in the centre of the screen with text that reads "Does Natasha have capacity to give consent?" with "Yes" and "No" checkbox options displayed underneath.

Digital signatures

Clients and service users can digitally sign their care and support plans, confirming they understand the steps put in place for them.

If they don’t have capacity or the ability to sign, their Legal Power of Attorney or nominated person will be prompted to do so on their behalf.

Digital signatures

Clients and service users can digitally sign their care and support plans, confirming they understand the steps put in place for them.

If they don’t have capacity or the ability to sign, their Legal Power of Attorney or nominated person will be prompted to do so on their behalf.

Electronic logs

Easily record care delivery via our Carer App. Simply choose from 8 care categories that cover all the activities of daily living (ADLs), including clinical care, health recordings and incidents. Then, complete one of our simple templates (or create a custom entry) in a matter of minutes or even seconds!

Electronic logs

Easily record care delivery via our Carer App. Simply choose from 8 care categories that cover all the activities of daily living (ADLs), including clinical care, health recordings and incidents. Then, complete one of our simple templates (or create a custom entry) in a matter of minutes or even seconds!

Emergency admission packs

For occasions where you need to share information with other health and social care professionals, you can generate a downloadable PDF, better known as a hospital passport.

This contains a breakdown of an individual’s personal details, medical history, emergency contacts and more, ensuring that hospital staff know what care is typically delivered and maintain this.

Emergency admission packs

For occasions where you need to share information with other health and social care professionals, you can generate a downloadable PDF, better known as a hospital passport.

This contains a breakdown of an individual’s personal details, medical history, emergency contacts and more, ensuring that hospital staff know what care is typically delivered and maintain this.

An infographic showing a timeline of dated and time-stamped events, with text that reads "Temperature 37°C: Natatasha's temperature was measured at 37°C - Handover Checklist: During handover, the following was completed: health update given, ran through cleaning schedule and checked that the carer's room is clean and tidy," followed by "Read by:" and headshots of staff members and a green button with "Mark as read" text inside it.
An infographic showing a timeline of dated and time-stamped events, with text that reads "Temperature 37°C: Natatasha's temperature was measured at 37°C - Handover Checklist: During handover, the following was completed: health update given, ran through cleaning schedule and checked that the carer's room is clean and tidy," followed by "Read by:" and headshots of staff members and a green button with "Mark as read" text inside it.

Handovers

Every time a log is entered, you’ll have the option to add it into a handover - you can also review and include any logs from the last 24 hours.

Want to add more contextual information? You can write specific handover notes, to complement your logs.

This feature allows for smoother transitions between shifts, thanks to the succinct day and night summaries, and provides an accurate handover history.

Handovers

Every time a log is entered, you’ll have the option to add it into a handover - you can also review and include any logs from the last 24 hours.

Want to add more contextual information? You can write specific handover notes, to complement your logs.

This feature allows for smoother transitions between shifts, thanks to the succinct day and night summaries, and provides an accurate handover history.

Incident management

Enter detailed notes about incidents, from assaults, ABC behaviours, falls and illnesses, to medication errors, missing persons and seizures. Any incident logs created will automatically get added to a handover so the next shift team are aware and are flagged to senior staff.

Incident management

Enter detailed notes about incidents, from assaults, ABC behaviours, falls and illnesses, to medication errors, missing persons and seizures. Any incident logs created will automatically get added to a handover so the next shift team are aware and are flagged to senior staff.

Initial assessments

Every time you add a new client, you’ll have the option to complete an initial assessment that covers choice and communication, health and medication, the activities of daily living (ADLs) and more. These delve into the needs of the individual, their capacity and any support they may need.

Once completed, these will automatically create your first care and support plans that you’ll regularly review.

Initial assessments

Every time you add a new client, you’ll have the option to complete an initial assessment that covers choice and communication, health and medication, the activities of daily living (ADLs) and more. These delve into the needs of the individual, their capacity and any support they may need.

Once completed, these will automatically create your first care and support plans that you’ll regularly review.

A screenshot of the Log my Care app inside a digital mock-up of a mobile phone, displaying a medication schedule for "Ted Smith," with text that reads "Aspirin 300mg dispersible tablets: Dose: ONE tablet - Warning: Contains aspirin - Do not take with anything else containing aspirin - Dissolve or mix with water before taking - Take with or just after food, or a meal."
A screenshot of the Log my Care app inside a digital mock-up of a mobile phone, displaying a medication schedule for "Ted Smith," with text that reads "Aspirin 300mg dispersible tablets: Dose: ONE tablet - Warning: Contains aspirin - Do not take with anything else containing aspirin - Dissolve or mix with water before taking - Take with or just after food, or a meal."

Medication administration (eMAR)

Manage all of your clients’ medication needs electronically. Simply set up MAR charts by choosing medication from the NHS dm+d database and setting a time and frequency. Carers will then be notified when to administer medication and will digitally sign this off in the Carer App, requiring a witness for controlled substances. If medication can’t be given, staff can select a reason and confirm if the stock amount has changed.

Managers can check the progress of rounds, monitor stock levels and identify discrepancies, all from one central report. If a round is missed, you’ll see an alert within the Care Office, so you can take action.

A full medication history is stored for each service user, which you can filter through to check compliance.  

Medication administration (eMAR)

Manage all of your clients’ medication needs electronically. Simply set up MAR charts by choosing medication from the NHS dm+d database and setting a time and frequency. Carers will then be notified when to administer medication and will digitally sign this off in the Carer App, requiring a witness for controlled substances. If medication can’t be given, staff can select a reason and confirm if the stock amount has changed.

Managers can check the progress of rounds, monitor stock levels and identify discrepancies, all from one central report. If a round is missed, you’ll see an alert within the Care Office, so you can take action.

A full medication history is stored for each service user, which you can filter through to check compliance.  

Photos

Take photos in the Carer App and attach them to your logs to further evidence your care. You can use this to record social activities, food and fluid intake, monitor wounds and pressure sores and so much more.

Any images taken are uploaded directly to the platform and aren’t saved to the camera roll of the device used.

Photos

Take photos in the Carer App and attach them to your logs to further evidence your care. You can use this to record social activities, food and fluid intake, monitor wounds and pressure sores and so much more.

Any images taken are uploaded directly to the platform and aren’t saved to the camera roll of the device used.

Risk assessments

Combine our care and support plans with risk assessments to understand the likelihood something could happen and the steps you can take to prevent it.

Choose from over 40 common templates, including mental capacity assessments, Body Mass Index (BMI), the Malnutrition Universal Screen Tool (MUST), the National Early Warning Score (NEWS2) and Waterlow scores. Need something bespoke? You can even create your own template!

Once you enter the required information, our platform will automatically generate a colour-coded risk score for you, which you can use to create an action plan.

Risk assessments

Combine our care and support plans with risk assessments to understand the likelihood something could happen and the steps you can take to prevent it.

Choose from over 40 common templates, including mental capacity assessments, Body Mass Index (BMI), the Malnutrition Universal Screen Tool (MUST), the National Early Warning Score (NEWS2) and Waterlow scores. Need something bespoke? You can even create your own template!

Once you enter the required information, our platform will automatically generate a colour-coded risk score for you, which you can use to create an action plan.

Tasks

Create and assign one-off and recurring tasks for your carers, from one central dashboard. Your staff will each get bespoke to-do lists that they'll check off throughout their shifts. You can monitor their progress to ensure care quality and identify areas of improvement.

Tasks

Create and assign one-off and recurring tasks for your carers, from one central dashboard. Your staff will each get bespoke to-do lists that they'll check off throughout their shifts. You can monitor their progress to ensure care quality and identify areas of improvement.

Witnessing

Every time a log is created, a witness can be added to verify the care that’s been provided. Simply select from a list of staff members and the chosen person will be asked to enter a unique PIN. Once confirmed, their name will also appear alongside the log. For some tasks, you’ll be required to have a witness, like when administering controlled substances.

Witnessing

Every time a log is created, a witness can be added to verify the care that’s been provided. Simply select from a list of staff members and the chosen person will be asked to enter a unique PIN. Once confirmed, their name will also appear alongside the log. For some tasks, you’ll be required to have a witness, like when administering controlled substances.

Explore our other features

We've got a whole host of features that will help you provide outstanding care to your clients.

For service efficiency

Read more

For updating family and friends

Read more

Feature overview

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Our happy customers

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"Tasks are completed in real-time making handovers easier and safer. The hospital passport [emergency admission pack] is a particular bonus in the current environment, where elderly residents are being admitted into hospital unattended."
Wendy
Park View Care Home
"We record potential COVID symptoms [using COVID monitoring] which gives us the heads up to any changes in our residents' health."
Wayne
Registered Manager, Holly Cottage
"Managing logs and handovers is easy thanks to the app."
Zainab
Moorville Residential

"Tasks are completed in real-time making handovers easier and safer. The hospital passport [emergency admission pack] is a particular bonus in the current environment, where elderly residents are being admitted into hospital unattended."

Wendy
Park View Care Home

"We record potential COVID symptoms [using COVID monitoring] which gives us the heads up to any changes in our residents' health."

Wayne
Registered Manager, Holly Cottage

"Managing logs and handovers is easy thanks to the app."

Zainab
Moorville Residential

Frequently asked questions

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