Features

For service efficiency

Improve the day-to-day management of your service, gain valuable insights from reports and charts, be alerted to incidents as soon as they’re logged, and more!

Alerts and notifications

Receive instant notifications, direct to your mobile or tablet, so you’ll always know about important incidents as soon as they’re logged. These will also get flagged up in the Care Office in addition to status updates, giving you complete visibility and peace of mind.

Alerts and notifications

Receive instant notifications, direct to your mobile or tablet, so you’ll always know about important incidents as soon as they’re logged. These will also get flagged up in the Care Office in addition to status updates, giving you complete visibility and peace of mind.

Client management

Create profiles for each of your service users that contain a detailed record of their care provision. This includes an overview of their basic information, logs, charts and important documents. All their medical history, preferences, emergency contacts and more, are also accessible here.

Client management

Create profiles for each of your service users that contain a detailed record of their care provision. This includes an overview of their basic information, logs, charts and important documents. All their medical history, preferences, emergency contacts and more, are also accessible here.

A screenshot of a 100% stacked bar chart that has three bars, with green, yellow and red colours used to represent statuses and a heading that reads "Care Plan Status," followed by a table with the titles "Site," "Due this month," "Due this month" and "Overdue," with various percentages shown.
A screenshot of a 100% stacked bar chart that has three bars, with green, yellow and red colours used to represent statuses and a heading that reads "Care Plan Status," followed by a table with the titles "Site," "Due this month," "Due this month" and "Overdue," with various percentages shown.

Multi-site working

Monitor care delivery and performance across multiple sites, identifying trends and best practice with our comprehensive reports.

You can easily switch between services from one dashboard and carry out administrative tasks like transferring clients between sites, without needing different logins.

If you need more bespoke options for your service setup, we can also tailor the system to your requirements.

Multi-site working

Monitor care delivery and performance across multiple sites, identifying trends and best practice with our comprehensive reports.

You can easily switch between services from one dashboard and carry out administrative tasks like transferring clients between sites, without needing different logins.

If you need more bespoke options for your service setup, we can also tailor the system to your requirements.

Offline working

You can work offline for up to 24 hours, so if you’re busy visiting clients in their homes or have patchy Wi-Fi in your service, then no worries! As soon as you go back online, all the information you’ve entered will automatically sync and appear in real-time.

Offline working

You can work offline for up to 24 hours, so if you’re busy visiting clients in their homes or have patchy Wi-Fi in your service, then no worries! As soon as you go back online, all the information you’ve entered will automatically sync and appear in real-time.

Policy, procedure and document storage

Store all your important documents in one central location, accessible by both carers and managers - from fire procedures, RIDDOR reports and data protection policies, to impact assessments, CQC notifications and more.

Policy, procedure and document storage

Store all your important documents in one central location, accessible by both carers and managers - from fire procedures, RIDDOR reports and data protection policies, to impact assessments, CQC notifications and more.

Read receipts

Keep track of which team members have read the latest care plans, risk assessments and handovers, and previous versions.

Read receipts

Keep track of which team members have read the latest care plans, risk assessments and handovers, and previous versions.

Reminders and scheduling

We’ll automatically set reminders for you to review care plans and risk assessments, and will alert you if these are overdue.

Reminders and scheduling

We’ll automatically set reminders for you to review care plans and risk assessments, and will alert you if these are overdue.

A screenshot of the Log my Care app inside a digital mock-up of a mobile phone, displaying a mood chart with "Date" on the x-axis and "Mood" on the y-axis with values 1-6 shown and a key that reads "1 = Very Bad, 2 = Bad, 3 = Neutral, 4 = Good, 5 = Very Good."
A screenshot of the Log my Care app inside a digital mock-up of a mobile phone, displaying a mood chart with "Date" on the x-axis and "Mood" on the y-axis with values 1-6 shown and a key that reads "1 = Very Bad, 2 = Bad, 3 = Neutral, 4 = Good, 5 = Very Good."

Reports and charts

Get real-time insights into your clients’ most important health information, with handy charts, such as fluids, body maps and weight, which are automatically created from your care logs.

Reports and charts

Get real-time insights into your clients’ most important health information, with handy charts, such as fluids, body maps and weight, which are automatically created from your care logs.

Rostering

Coming soon! We’re busy working on this – so, watch this space.

Rostering

Coming soon! We’re busy working on this – so, watch this space.

Team management

Add each of your team members, assign them to specific clients and service users, and easily oversee their care delivery, all from one central location.

You can also set staff access levels to control what data they have access to and switch on shift passwords, so important information about clients can only be accessed when working.

Team management

Add each of your team members, assign them to specific clients and service users, and easily oversee their care delivery, all from one central location.

You can also set staff access levels to control what data they have access to and switch on shift passwords, so important information about clients can only be accessed when working.

Templates

We have over 100 templates that you can use to quickly record care, gain consent and create initial assessments, care and support plans, and risk assessments.

Templates

We have over 100 templates that you can use to quickly record care, gain consent and create initial assessments, care and support plans, and risk assessments.

Time stamps

All our logs are time-stamped, so you know exactly what time care has been delivered or if anything’s been added retrospectively.

Time stamps

All our logs are time-stamped, so you know exactly what time care has been delivered or if anything’s been added retrospectively.

Version history

All our care plans and risk assessments have an automatic version history, so you can go back and see when changes have been made.

Version history

All our care plans and risk assessments have an automatic version history, so you can go back and see when changes have been made.

Zoning

You can group your residents into zones, including floors, wings or even beds. This is perfect for helping your team easily navigate their way around, especially if you’re using agency staff who may not be familiar with your service layout.

Zoning

You can group your residents into zones, including floors, wings or even beds. This is perfect for helping your team easily navigate their way around, especially if you’re using agency staff who may not be familiar with your service layout.

Explore our other features

We've got a whole host of features that will help you provide outstanding care to your clients.

For care delivery

Read more

For updating family and friends

Read more

Feature overview

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Our happy customers

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"We love that we get alerted when there’s an incident. It allows us to immediately ring up our staff and offer support if they need it. It also helps our team feel safe when they’re out visiting clients."
Marie
Founder and Chief Executive Officer (CEO), Include 'In' Autism
"Easy to upload documents, allocate tasks to staff and keep an all-round view of residents in our care."
Gregg
Streatham Crisis and Support House
"Wonderful platform to automate and centralise all care notes and service user information to simplify the reporting of care and support."
Management Team
Lastminute Care & Nursing

"We love that we get alerted when there’s an incident. It allows us to immediately ring up our staff and offer support if they need it. It also helps our team feel safe when they’re out visiting clients."

Marie
Founder and Chief Executive Officer (CEO), Include 'In' Autism

"Easy to upload documents, allocate tasks to staff and keep an all-round view of residents in our care."

Gregg
Streatham Crisis and Support House

"Wonderful platform to automate and centralise all care notes and service user information to simplify the reporting of care and support."

Management Team
Lastminute Care & Nursing

Frequently asked questions

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