What is a care management system?
A care management system is a piece of software that you use to help you manage care delivery in your care home. It can contain a variety of different features, such as task allocation, care recording, reporting, eMar and digital care plans. They are largely designed to act as the infrastructure for your administration processes and regulated reporting requirements for bodies like CQC.
What are the benefits you'll see in your care home when you use one?
The benefits will vary depending on how well you manage to implement it into your care service. But most care management systems for care homes will help in several different ways:
- The number of care notes recorded by your carers will increase as their time is saved
- Accuracy improvements in care recording
- Oversight of care delivery and transparency will increase
- You'll have an instant audit trail and enhanced compliance as a result
- Evidence-based reporting for CQC inspections (can help you nab an Outstanding too)
- Instant notifications regarding incidents and critical tasks
What do you need to know to start?
It sounds simple but you need to know what you are expecting from your care management system before you start. Are you looking to digitise your paper or are you looking for more features such as digital care plans, health charts like Blood Glucose or assessments MUST etc? Clearly set out your wish list for features that the care management system is going to need to provide you.
Do you need any equipment?
Next, you'll need to know what budget you've got to help you implement the system. This could be from getting better Wi-Fi to buying some smartphones or tablets for the carers to use at the point of care. It's important to get this right. You don't want to implement the system off the back of poor infrastructure or hardware. That's why we've written a handy step by step guide and checklist for you to review before you start.
Should you conduct a test?
Another simple yes. You'll need to ensure that you're able to test any care management system thoroughly enough to identify any areas which you need to address. This could be from making sure your staff are all trained properly, to something as minor as buying plastic cases to put your devices in to keep them safe. We've come up with a guide to help you test the system you choose and to run a pilot in your care service.
Where can you get a care management system for your care home?
We might be a bit biased here, but after being selected as the top Care Planning Software of the year for 2019 we're probably a fair shout. We're also free, that'll help save you money straight off the bat. However, don't take it from us our Google reviews from the community are a testament to how well we've been received and the lengths we go to make sure your switch from paper goes as smoothly as possible.
So what are you waiting for? Head over to our Get Started page and give it a whirl.