Every care provider wants two things from their care management platform: a clear record of the care delivered today, and the confidence to make better decisions tomorrow. Which plan suits you best depends on where you are on that journey.
Log my Care has two plans. Pro is built for person-led care delivery, and Outstanding has everything in the Pro plan, plus extra functionality to give you more oversight. Both come with the same core toolkit and the same support. Whichever you choose, your team has what it needs to record, plan and evidence great care from day one.
Pro: everything your team needs to deliver great care
Pro gives your carers and managers the full set of tools for day-to-day care. Care and support plans, risk assessments, initial assessments and About me profiles sit alongside electronic logs, body maps, photos and videos, so every record carries the detail that matters. Handovers, tasks, reminders and scheduling keep shifts running smoothly, and alerts and notifications flag what needs attention as it happens.
Offline working keeps records flowing when connectivity drops, whether that's in a rural home or the corner of a building with poor signal. GPS location, time stamps, digital signatures, witnessing and version history give you a clear audit trail. Incident management, consent management and emergency admission packs keep you ready when circumstances change quickly.
Behind the scenes, the training and skills matrix helps you run a well-organised service. So do team management, needs and skills matching, and storage for your policies and procedures. Reports and charts turn everyday records into evidence you can share with inspectors, commissioners and families.
Every Pro customer also gets 24/7 live support and our self-service support hub, so help is there whenever your team needs it.
For a provider focused on delivering consistent, well-evidenced care, Pro covers it all.
Outstanding: oversight and impact across your organisation
As providers grow, the questions change. Registered Managers and operations teams want to know:
- how each service is performing
- where risk is building
- whether the people they support are achieving what matters to them
Outstanding gives you everything in Pro, plus the tools to answer those questions.
See the whole picture
Switch between sites from one dashboard, and use group insights reports to see trends across your organisation in one place. Performance comparisons show how your services compare, so you can spot where a site needs support and spread what's working well.
Evidence the difference you make
Outcomes and goals let you track progress against what each person wants to achieve, giving you clear evidence of impact for CQC and commissioners. Co-produced daily logs bring the people you support into their own records, so their voice sits at the centre of their care.
Stay in control as you grow
Additional access levels give you finer control over who sees what, keeping information with the right people as your team expands. You can also activate or inactivate sites and transfer clients between them. That makes it simple to open new services, restructure, and move people between settings with their full history intact.
Outstanding is the plan for providers ready to move from recording care to improving it. It uses what you capture every day to help you make confident, proactive decisions about quality and growth.
Tailor either plan with add-ons
You can extend both plans with add-ons that fit the way you work:
- Medication Administration (eMAR): manage all of your clients' medication needs electronically.
- Family Portal: keep relatives and close friends updated about their loved one's care, wellbeing and health in real time.
- Rostering: plan shifts, manage availability and cover gaps with ease.
Which plan is right for you?
Choose Pro if you run a single service and want a complete, reliable toolkit for recording and evidencing person-centred care.
Choose Outstanding if you manage multiple sites, report to a board or commissioners, or want to show the outcomes your care achieves. It also gives you the visibility to act on what your data tells you.
Whichever stage you're at, we'll help you find the right fit. Book a demo with our team to see both plans in action.
